Recent Why SERVPRO Posts

How To Use SERVPRO To Help with Insurance Claims

2/19/2021 (Permalink)

Commercial building damaged by fire Commercial fire in Antioch, TN.

How To Use SERVPRO To Help with Insurance Claims

When you call a claim services agent about your business in Antioch, TN, after a disaster, you want a quick response. You also want to be sure that everything is being done correctly. You're still running a business, so keeping track of the project shouldn't be your job, but whose job is it? Your local SERVPRO franchise is uniquely qualified to help you keep on top of the work that is happening throughout the entire process.

1. Prompt Response in an Emergency
When you think of emergency response, one of the most crucial aspects is the speed in which you get help. How supported you feel often shapes the entirety of the restoration experience. It's important that the person on the other end of the phone is confident, competent, and considerate, and that whoever comes to your property is prepared and professional. A SERVPRO team has a rigorous documentation process to adhere to that tracks your project from the first phone call.

2. Thorough Claims Inventory Service
The emergency remediation team keeps a record of every single thing that has been damaged and turns it into a detailed, itemized document with photos and descriptions. They can advise you as to whether something can be restored rather than replaced. You get copies of this document, as well as of everything else, throughout the remediation process, and they are also shared directly with your claim services representative.

3. Complete Pretesting Process
A complete pretesting process is undertaken to determine the extent of the damage to your business and to provide an accurate restoration quote before the work begins. This is an important step because it helps both you, the client, and your claim services agent know that you're receiving high-quality work at a fair industry price.
An emergency response doesn't have to be daunting if you choose to work with a company that understands the importance of organization and communication as its professionals help you get back to work.

The Fascinating Secret Life of Mold

12/8/2020 (Permalink)

Mold growth on a wall Black mold damage

The Fascinating Secret Life of Mold

While you don’t want black mold moving into your building, the mold’s life cycle is actually fairly intriguing. It has all the elements of an epic miniseries: suspended animation, invisibility, gluttonous eating, wanton reproduction, and maybe even a battle scene. For the big finish, the mold dramatically releases its offspring into the world just before it dies.


1. Episode One: Suspended Animation
Mold begins its life invisible and airborne, floating through time and space like a scene from a sci-fi novel, waiting until conditions are right. The air in Antioch, TN, is full of tiny mold spores, which can remain dormant for years or even decades. Mold spores do not begin to grow until they encounter moisture.


2. Episode Two: Feasting Colonists
When airborne mold spores land on a moisture source in your building, such as a plumbing leak, the spores begin to feed, grow, and multiply. As mold colonies grow, they consume and digest whatever surface they are growing upon. This period of eating and reproducing as much as possible continues for as long as the moisture source is present.


3. Episode Three: Battle for Moisture
Some types of mold, such as black mold, give off gas-like compounds called mycotoxins. Scientists believe that mold releases mycotoxins when it competes with other organisms over the same moisture source. In a building with a moisture problem, mold may have to battle off dust mites, bacteria, and/or insects to maintain control of the water.


4. Episode Four: Impending Doom
If the mold loses the battle for resources, or if the moisture source dries up, mold releases spores into the air right before it dies. These airborne spores can remain in your building for years, waiting to find moisture so they can grow. This is why merely killing visible mold is not sufficient mold cleanup. Professional mold remediation is usually necessary to extract mold spores from the air.
Black mold may be the “international microbe of mystery,” but you still don’t want mold colonies growing in your building. Understanding how mold lives and grows can help you prevent a mold outbreak.

How To Prevent Mold Damage

11/24/2020 (Permalink)

Mold spores, and on the top of the picture it says ANYWHERE Mold can grow mostly anywhere

Black mold and other fungi can be detrimental to your home. Fortunately, serious damage is often preventable.

Preventing Mold Growth

Mold spores are almost everywhere, but they do not all result in an infestation. This is due to the fact that not all areas are conducive to fungal growth. Mold needs three things in order to thrive:

  • Food
  • Warmth
  • Water

Homes often have many food sources for mold, including dust, pulpy items and other organic material. Additionally, most homes are warm enough for mold to grow. Therefore, controlling the moisture in your Percy Priest, TN, home is the best way to prevent a mold infestation. Check regularly for signs of a moisture problem, such as a leak or spill. Resolve any such issues as soon as possible. Keep the humidity in the home below 50%. In humid areas, such as bathrooms and basements, you may need to run a dehumidifier.
In addition to controlling the moisture levels in your home, you can also take steps to minimize the number of mold spores present. HEPA air purifiers are good at trapping spores. Regular carpet cleaning can control the spores that are tracked in on shoes and pet paws. There are also mold-resistant paints and fabrics on the market that are inhospitable to mold and can keep the spores from growing.

Removing Mold Growth
Even the most well-maintained homes can suffer black mold or other types of fungal infestations. If you catch the problem early, it is generally possible to prevent serious damage. Homeowners may be able to address very small areas of mold growth using baking soda or vinegar. Larger infestations generally require professional remediation. In addition to mold cleanup, experienced restoration professionals can help you spot problems and prevent future mold growth.
Black mold is scary but preventable. Thankfully, keeping your home clean and dry and addressing signs of mold early are often all it takes to keep your home safe and clean.

How To Find the Right Air Purifier to Reduce Mold Spores in Your Home

9/30/2020 (Permalink)

Air purifier machine in a house Make sure you're ready to take on that cost, as this is what makes the air purifier effective

Features You Should Look For When Shopping For An Air Purifier

After you experience water damage in your home in Hickory Hollow, TN, or even if you just live in a humid climate, you've probably encountered mold in your house. After you've used a mold cleanup company to get rid of the damage, air filtration can be a good way to continue to reduce the number of spores that can create another problem. Here are some features you should look for when shopping for an air purifier.

1. True HEPA Filter
A high-efficiency particulate air filter will trap the majority of mold spores that flow through it. Avoid air filtration systems that say they have a HEPA-type filter, as these will not trap as many of the minuscule mold particles.

2. Appropriate for the Size of Your Space
Look for a purifier that has an Association of Home Appliance Manufacturers certification so that you can see what size of room the purifier can handle. Make sure you get one big enough to thoroughly process the air in your home or the affected room. You may have to get several units if you can't find one that can handle your space.

3. Filter Replacements
While you're probably going to have to replace the filter in whatever unit you use, check to see how much replacements cost and how often you'll need to change them out. Make sure you're ready to take on that cost, as this is what makes the air purifier effective.

4. Noise Level
If you are going to put the air purifier in your bedroom, you'll want to make sure it's quiet enough that it won't disturb your sleep or produces the right level of white noise for your comfort. Even if you're going to have the unit in your living space, you'll want to make sure it isn't disruptive to your conversations and other activities.
While these are just a few of the features of air filtration systems you should take into account, keeping them in mind will help you find the right unit for you.

Safety Practices for Removing Mold

8/19/2020 (Permalink)

Hand in blue glove tears off wallpapers damaged by fungus Mold removal in Nashville, TN

Protect Yourself During Mold Removal

There are crucial steps you must take to ensure your safety when you are removing mold from a building. Before beginning to remove mold, you must know a few of the steps, so that you can protect yourself.

Wear PPE
You should always wear PPE when removing mold to protect yourself from spores, dust, and any other dangers that may arise. The PPE that you should always wear includes:

  • Hard hat
  • Eye protection
  • Job appropriate gloves
  • Protective footwear
  • Respiratory protection

Use Safe Practices
Aside from wearing PPE, you must also take necessary precautions to minimize your exposure to spores while performing mold remediation. You should throw away any items you find that have water damage, have been wet for 48 hours, or have extensive mold growth and cannot be cleaned. Wrap any items that you intend to discard in plastic bags or sheets. Once they have been properly sealed, you can throw them away as usual. Remember to be cautious while performing these tasks to avoid disturbing the mold. Since you will end up disturbing some of the mold spores during your removal, have natural or local exhaust ventilation at all times.
Clean any salvageable materials with a mild detergent. If you notice that mold remains after rinsing the detergent off, use bleach or another strong cleaner to disinfect the items. However, you should never mix bleach with cleaning products that contain ammonia. Once the area has been thoroughly cleaned and dried, you should vacuum all surfaces with a HEPA vacuum. You may also use a HEPA vacuum in surrounding areas to ensure you have removed all of the mold and spores. At no point during this remediation should you eat, drink, or smoke in the workspace. Because of these necessary precautions, it is often best to let mold remediation professionals come and remove your mold for you.
During your mold removal project, you must take the necessary steps to protect yourself. Wearing PPE, such as eye protection and a respirator mask, avoiding disturbing mold, and thoroughly cleaning salvageable materials will allow you to safely remove any mold from your business in Nashville, TN.

The Surest WayTo Find Out If You Have a Mold Problem

7/29/2020 (Permalink)

Green mold growth on the corner of ceiling Mold growth in Hickory Hollow, TN

If you have had any moisture issues in your home, you might be concerned about the growth of mold. After all, mold loves to grow in damp conditions. Many times it can be spotted by the growth of green or dark colonies on walls or ceilings. Other times, though, its presence can be hidden behind walls and can be difficult to find. Even though the mold is out of sight it can be still be causing damage to your home in Hickory Hollow, TN. An indoor environmental specialist working with a professional mold remediation company is an effective way to find out for sure if you have a mold problem.

The Benefits of a Professional Mold Test

It's possible to purchase a home mold test kit, but these DIY kits have a number of drawbacks. An indoor environmental specialist has been trained and certified to conduct a reliable test and to interprets the results. This approach produces many benefits:

  • A clear indication of if and where mold is present
  • A reduced chance of misinterpretation of results
  • A possible identification of the type of mold present

Once the results of the test are known, a team of technicians will develop a plan of action to deal with mold growth. One of the first steps is mold containment, which makes sure the fungus does not spread any further throughout your house.

The Advantages of a Quality Cleanup
The solution to a mold problem often involves the location and treatment of a water problem. Since mold thrives in moist conditions, the remediation process seeks to eliminate excess moisture in a house. This can be done by finding and treating the source of moisture and then drying and ventilating the area with vacuums and fans. After the property is cleaned, an indoor environmental specialist can retest the area and determine if the mold count is low enough. While it is impractical to eliminate all mold spores in a home, it is important to eradicate mold colonies.

How You Can Prevent Water Damage in Your Building

6/15/2020 (Permalink)

drain and flowing water Water in home can occur due to poor drainage

For the most part, you can't predict when a disaster may happen. However, there are steps you can take to reduce your risks of certain incidents such as flooding. Water at home is one of these. If you are proactive and wise, you can keep your building safe from water. Being vigilant is critical to your safety.

Frequent Inspections

Some flooding in Smith Springs, TN, can start due to extreme weather or main sewer line breaks. These are out of your control. However, water damage is often the result of a broken pipe or other plumbing problems. At least once a year, have a professional examine and maintain the following in your building:

  • Inspect all pipes for damage, including leaks.
  • Ensure that the water heater and other appliances are working properly.
  • Inspect the roof and foundation for any damage.

Pay Attention to the Drainage
Water in home can occur due to poor drainage. It doesn't take a monsoon to flood your office. If rainfall isn't draining away from the property correctly, it can pool up near the foundation and find its way inside. Make sure the rain gutters and downspouts are free of dirt and other debris. The drainage system should divert water effectively from the premises.

Grade the Property
The land on which your building sits should slope so that water doesn't gather close to the facility. Consult a landscaper, if necessary, to make any changes.

Other Landscaping Ideas
Pipe cleanup isn't the only consequence of flooding. Water damage can also happen from storms and overflowing waterways nearby. The way you landscape your property can prevent floods. Plant trees along the perimeter of the grounds. Place native plants and deep mulch in flowerbeds along the outside of your building.
Professional cleanup companies do an excellent job of removing floodwater. Still, you can avoid the stress of water at home by following these guidelines.

Safe Use of Buildings During Mold Removal

5/14/2020 (Permalink)

The finger of a woman turning off an AC Turn off HVAC system, so spores don't spread into other areas of the property

Safe Use of Buildings During Mold Removal

Mold is a common concern for many property owners and in many cases has become so familiar that people don't take appropriate steps to remediate the situation. Unfortunately, there are some reasons to make mold removal a top concern:

  • The presence of mold, even unseen, can lead to unpleasant odors.
  • Mold spreads quickly and may affect entire buildings before it's found.
  • Mold damages the materials it lives on, including wood, drywall, fabrics, insulation, and even metals.

If nothing else, the sight of mold on otherwise clean walls can make your Percy Priest, TN, property look old, rundown, or unclean.

Safety and Comfort for Building Occupants
Once you've scheduled mold removal, you may wonder how to proceed as usual while mold cleanup and remediation professionals tackle the cleanup efforts. Happily, there are steps you can take to keep your employees and other building occupants comfortable. There are also protocols the professionals will take to keep mold contained.

Containment Steps You Can Take
As soon as you've noticed mold, take steps to reduce further mold growth. For example, keep your employees away from the area. Turn off fans and the HVAC system, so spores don't spread into other areas of the property. Don't touch the mold or allow others to touch it.

Professional Containment Procedures
While working, professionals may introduce containment procedures, such as hanging physical barriers or installing negative air chambers. This is often the case when professionals are handling black mold or if there are very large colonies. During the cleaning and disinfection processes, professionals may introduce the use of air filtration systems or wear personal protective equipment.

Continued Building Use During Removal
There are many steps involved in mold removal. The good news is that you can probably keep your building open and operation during the cleanup process because of containment steps. During cleanup efforts, ask professionals how to prevent future mold growth.

How To Identify and Address Black Mold in Your Home

3/27/2020 (Permalink)

Black mold Black mold can be particularly dangerous

How To Identify and Address Black Mold in Your Home

You have probably heard horror stories about what happens to homes with mold damage. Mold can cause a lot of harm in a short period of time. That is why you must be proactive and perform a mold inspection of your Nashville, TN, house.
Of course, in order to do a proper inspection, you have to know what mold looks like. Mold actually comes in many different shapes and sizes. Some mold is bumpy or hairy, while other mold appears flat. Mold can also be in several different colors, including:

  • White
  • Green
  • Yellow
  • Orange
  • Black
  • Blue

Black mold can be particularly dangerous. You should thus check for this particular type of mold during your inspection.

Identifying Black Mold

Despite its name, this mold is not always black. It can also be grey or dark green. It additionally features a musty odor that makes it easier to find during a mold inspection.
It is also important to note that this kind of mold thrives in wet areas. This mold is thus usually found near moisture.

Next Steps

Mold plays an important role in nature. It helps break down organic matter such as fallen trees and dead leaves.
However, once inside your home, mold can colonize and contaminate your belongings. If you do find mold during your inspection, you should address it right away.
The house mold will continue to spread until you eliminate the conditions that are causing it to grow. That usually requires reducing the humidity or removing excess water. Larger infestations may also require the assistance of mold remediation professionals.
Once you see or smell mold in your home, you should perform an initial mold inspection to determine the extent of the problem. If you believe the issue is severe, contact an environmental hygienist who can accurately test for the fungus. You can then decide whether you need black mold cleanup specialists.

We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We can help sanitize residential and commercial properties.

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southeast Nashville, (615) 731-4222

Franchises Provide Local Services

1/30/2020 (Permalink)

SERVPRO van and a truck parked in front of a commercial, arrived for restoration purposes Professional restoration in Antioch, TN

When your property in Antioch, TN, needs immediate help due to storm, water, fire or other damage, you want the best service possible, as well as peace of mind that you are getting hometown help. Contacting a locally owned SERVPRO franchise ensures both. Local franchise owners are part of your community, as well as certified and trained to handle any disaster.

Trust the Facts

Getting your property back to pristine shape is a top priority. To make that happen, you need a trusted restoration expert that is always available and provides top-notch personal service. The local service you get is backed by a franchise model that has continued to top the list of restoration services by established publications for more than 15 years. When you choose SERVPRO, our proven track record can help ease your mind.

Offering coverage in 48 states, we have more than 1,700 franchises.
Along with helping with individual disasters, we also are a leader in large-loss disasters, such as flooding and hurricanes.
Established relationships with major insurance providers ensure smoother claims and restoration services.
Local owners and their employees receive nationally and locally accredited training and maintain certification for all areas of property restoration.

Always Available to Help

Contacting a SERVPRO franchise for your disaster means you get fast, 24/7 service. Our highly trained professionals are Faster to any size disaster. From mold mediation to smoke damage to general cleaning, we offer a host of services with a personal touch. We work with the individual and insurance companies to ensure repairs are done right and in the most cost-efficient manner. Incorporating the latest technology for both our physical services and the paperwork behind it, our electronic claims service provides instant access to all the documentation associated with every claim.
Ideally, a disaster will never happen. When it does, you can have confidence that a local SERVPRO franchise will make it “Like it never even happened.”