Recent Water Damage Posts

The SERVPRO ERP: The Importance of the Emergency Ready Profile

9/26/2021 (Permalink)

SERVPRO van. An ERP is an excellent way to protect your business and your interests.

As a leader in restoration and disaster prevention, the professionals at SERVPRO have your business’s best interest at heart. One of the ways they are looking out for your business is through Emergency Ready Profiles. The creation of an emergency profile allows you to work with a qualified representative to develop a plan of action for when disaster strikes.

1. What Is It?

An Emergency Ready Profile is a file created for your business that contains an emergency plan of action. This profile allows you to minimize any prolonged business interruption by ensuring that SERVPRO is ready and prepared to help with a simple phone call.

2. How Can It Help?

The ERP helps provide you with a level of security that many do not have after experiencing a disaster. After assessing your facility, identifying a line of command, and establishing an emergency profile, you will know that when disaster strikes, a qualified professional has your back and knows just what to do and who to contact.

3. Does It Matter for Your Business?

The research doesn’t lie: After a disaster strikes, many businesses — about 50 percent — have to close down. Having an Emergency Ready Profile in place allows SERVPRO to take action immediately following a disaster. By taking fast action, you can limit business interruption, meaning that you can get back to doing what you do best as quickly as possible.

4. How Can You Get Started?

You can get started creating your emergency profile by contacting a SERVPRO representative in the Smith Springs, TN, area or logging onto the ERP app. Once you have initiated contact, a representative will reach out to find out the best time to schedule your facility’s free assessment.

An ERP is an excellent way to protect your business and your interests. You can call a local representative for help in creating your business's Emergency Ready Profile today.

Should All Plumbing Noises Be Investigated?

6/28/2021 (Permalink)

Air movers inside a home, plastic carpet placed on floor, drying equipment, drywall removal. Water damage to a home in Nashboro Village, TN.

Are Noisy Water Pipes Dangerous?

As a homeowner, you know that your Nashboro Village, TN, house can make some strange noises. You've noticed creaking and groaning in the middle of the night, but you don't know if these noises should be concerning to you. The truth is some noises could be precursors to other issues, such as a pipe break, damaged walls, or malfunctioning water heater. When you hear strange noises that could be coming from your piping, it may be best to call in a residential water damage professional. You can also use this quick guide to help you figure out if the noise you hear should be concerning to you.

Recurrent Sounds

If the noises coming from your walls are repeated frequently, it could be a sign of an upcoming pipe burst. Common sounds you may hear include:

  • Whistling
  • Knocking
  • Ticking

Whenever sounds are heard regularly, it may be a good idea to call in a plumber to have your pipes inspected. What type of issues do these common noises point to? Whistling is often associated with clogs, knocking is tied to pressure changes, and ticking is linked with heat-related expansion. Getting to the cause of the noise may help you fix a broken pipe before it bursts.

One-Time Sounds

If you hear a banging one time after you turn off a faucet quickly, it may not need to be investigated. Isolated noises coming from your pipes often aren't linked with a pipe break. Instead, these singularly occurring sounds are often associated with the settling of your house. Of course, it doesn't hurt to be safe. You can still call in a plumber or water damage expert to make sure the noises are not indicative of a bigger problem.

You may not think of your plumbing as being noisy, but sounds can emanate from this internal structure of your house. Some noises could point to an upcoming pipe break, so it may be a good idea to have a professional inspect the noises.

3 Categories of Contaminated Water Explained

3/9/2021 (Permalink)

Drywall removal, drying equipment and plastic barrier used to contain damaged area in Nashville, TN Drying services in Nashville, TN.

If you have flooding or water damage in your Nashville, TN home, it's important to understand what category of water caused it. The source determines the category of contaminated water and will affect how it is cleaned up.

Category 1 Contamination

Water in the first category is the cleanest. It comes from sanitary sources like:

  • A broken supply line
  • Overflowing water from a sink or tub
  • A leaking ice maker

Category 1 water generally does not pose a risk to humans. It can be removed using vacuums, dehumidifiers and air movers. Even though Category 1 water is mostly clean, you should begin the drying process as soon as possible to avoid mold growth and secondary damage, such as warped floors, wet drywall or ruined furniture.

Category 2 Contamination
Water in Category 2 is also known as gray water. It includes dirty water from dishwashers and washing machines, aquariums, toilet overflow with urine and water beds. Water from Category 1 may become Category 2 water after 48 hours. It's best to remove affected carpet and padding because the organic material in gray water, along with moisture, can encourage mold growth.

Category 3 Contamination
Another name for Category 3 water is black water. This type of contaminated water results from an overflowing toilet containing feces, a sewage line or rising floodwaters. Floodwaters are considered Category 3 because they might contain chemicals like fertilizer, or organic material like animal feces or sewage backup. Category 2 water becomes Category 3 water if left untreated for more than 48 hours. Black water contamination is an emergency situation. A professional restoration company with special equipment can remove it and replace or restore your home's affected contents.
While no one likes to think of the possibility of flood damage or contaminated water in Nashville, a restoration company can help you safely remove and clean up water damage if the need arises.

How To Keep Toilets From Overflowing

2/11/2021 (Permalink)

Close up of foot pressing a pedal to open cap of garbage bin. Have trashcans available.

Tip To Keep Your Toilet From Overflowing

Every business has struggled with a clogged toilet at some point. The best way to prevent this from happening is to use these tips to keep your toilet from overflowing.

Use Signs and Plaques
Many people do not know what is flushable and what is not. Some things that claim to be flushable can wreak havoc on your plumbing. Non-flushable items include:

  • Wipes and tissues
  • Feminine products
  • Napkins and paper towels
  • Oils and plastics

All of these can and will cause toilet overflow and blockage problems. Having signs about what is flushable and what can't be flushed not only informs people but can help prevent them from putting odd items into your toilets.

Have Trashcans Available
The simple placement of trash receptacles in each stall and the bathroom's main portion can help prevent a clogged toilet. Remember, you also have to keep these receptacles clean so that they don't overflow and stop patrons from using them.

Correct Slow Drains Promptly
If you have a major overflow problem, you will have to involve a sewage remediation company in Nashville, TN to take care of it, but if your drains are just slow, you might be able to do it yourself. Use proper drain clearing techniques and consult a plumber if necessary. Correcting slow drains helps to stop major issues later on.

Use the Right Toilet Paper
Although it might not seem like it, the very thing that is supposed to be flushable might not be. To check if your toilet paper meets the requirements, you can use a bowl of water. Put a small amount of the tissue in the bowl and leave it for an hour or two. If it mostly dissolves, it's good. If it doesn't, you might want to consider changing brands.
A clogged toilet is a serious issue for any business. Although nothing can completely prevent it from happening, there are a few things that can help you mitigate your risk.

Reconsider Reaching for the Drain Cleaner

12/28/2020 (Permalink)

Overflowing kitchen sink, clogged drain. Plumbing problems in Nashville, TN. A clogged drain is one of those hassles that eventually happens

A lot happens in your Nashville, TN and it’s not always something wanted, such as a clogged drain. While it may be easy to reach for the drain cleaner to get things flowing down as they should, it may not be the best option. It’s important to consider what these cleaners are made of and the potential damage they may cause.

Types of Cleaners

Most off-the-shelf cleaners are formulated with ingredients that produce heat to help break up clogs. There are three main types:

  • Caustic – Lye and caustic potash
  • Oxidizing – Bleach, peroxide, and nitrate
  • Acid – Sulfuric and muriatic


Each of them is designed to transfer or remove electrons to organic substances, such as hair and food, to produce the heat needed to break them down. Unfortunately, you may not always know the true reason for the clogged drain. If oils, grease, or fats are the culprits, the cleaner only pushes the clog further down and may not resolve the problem. For homes with older metal or plastic pipes, the chemicals can begin to warp or melt the piping, which may lead to a burst pipe that requires the assistance of water damage and restoration specialist.

Save Your Pipes

Instead of grabbing a chemical solution, it’s often better to consider a mechanical or biological one. A plunger or drain snake is often more efficient in clearing out the clog without doing any damage. Another option is an enzymatic cleaner. It contains natural living bacteria that eat away at the clog and are more environmentally friendly. For situations in which a clog keeps returning or it won’t come unclogged, it may be time to call in a professional for proper sewage cleaning. As experts in their field, they will be able to solve your problem without damaging your pipes.
A clogged drain is one of those hassles that eventually happens. Even though it seems like a small ordeal, unclogging it the right way is important to avoid a much bigger problem down the road.

3 Tips for Avoiding Homeowners Insurance Rate Increases

11/24/2020 (Permalink)

Blue ballpoint pen, two antique brass keys and a home insurance claim from on a plywood clipboard. Home insurance claim form

3 Tips for Avoiding Homeowners Insurance Rate Increases

Filing a homeowner's insurance claim cannot only lead to an increase in your current insurance rates but also may affect the premiums of future insurance policies. However, there are steps you can take to reduce the chances your insurance rates will go up due to collecting on the policy.

1. Do Not File Claims for Minor Damage
The more claims you make, the more likely your insurance company may increase your rates, cancel your policy or refuse to insure your property. One way to decrease the chances of this happening is to avoid filing claims for minor damage. For example, if your home has water damage from a broken pipe that caused a few kitchen tiles to peel up, it may be better to replace the tiles out of pocket than to file for reimbursement.

2. Keep Your Home in Good Condition
A poorly maintained home is more likely to be damaged in a home flood or other disaster. Keep your roof patched and replace it when needed. Seal any leaks around the windows and doors. Fix any leaking plumbing and repair or replace broken appliances. If you need to file an insurance claim, be sure to mitigate your damage by cleaning up standing water promptly and covering holes in the roof, windows or siding with plywood or tarp. If there is a lot of water in your home, you may want to consider having a water remediation company in Nashville, TN, dry it out thoroughly.

3. Consult Your Insurance Professional
If you are unsure whether to file a claim or not, ask your insurance agent. Your policy is there to be used when you need it so do not be afraid to ever file a claim.
Rate increases are affected by several factors, including how often you file an insurance claim. Reducing the number of times you file can help you avoid rate increases.

5 Signs You Have a Leaky Shower

10/14/2020 (Permalink)

Leakage of water from a shower cabin with glass wall that is damaged Shower leak in Percy Priest, TN

Five Signs You Have A Leaky Shower

A shower or bathtub leak may seem like a small issue, but the residual water damage can wreck havoc on your home if left untreated. If you suspect that your home in Percy Priest, TN, is dealing with a shower leak, then you need to act quickly in order to prevent subsequent issues, such as unwanted mold growth. Here are five tell-tale signs that you have a leaky shower.

1. Water Stains on the Ceilings
Check the ceilings on the floor directly below your bathroom. If you notice ugly, brown water stains spreading across the ceiling then you probably have a leaky shower. If your ceiling is sagging or noticeably bulging, then you need to contact professional help immediately.

2. Cracked or Stained Bathroom Tiles
Bathrooms face a lot of moisture and water on a daily basis, so their flooring is naturally able to resist a bit of splashing. However, they can only handle so much water. Cracked or stained bathroom tiles are indicative of problems such as a shower pan leak or other types of water damage.

3. Mold or Mildew Growth
Mold and mildew both thrive in moisture, making your bathroom the perfect place for them to grow. While occasional mold growth isn't necessarily indicative of a larger problem, you may want to start investigating if you notice that the fungi are reappearing regularly.

4. Warped or Stained Walls
Check for damaged paint and wallpaper on your walls. Any cracks or chips could indicate a shower or bathtub leak. In extreme cases, the walls might bulge or warp as a result of the excess water building up behind them. If that's the case, you need to contact professional help.
A shower or bathtub leak can cause irreparable water damage if left untreated. If you notice one or more of the above signs, then you need to contact water remediation experts to help resolve the issue.

How to Keep Your Office's Toilet From Clogging and Overflowing

8/19/2020 (Permalink)

toilet paper put in Flush.used paper clogging the toilet Clogged toilet

Every office becomes inconvenienced when there’s a clogged toilet. You can prevent this from happening at your business in Nashville, TN by following some key recommendations.

Overflow Causes

If it’s already too late, these major causes may be the source of your problem:

  • A blocked vent pipe. When external air is unable to enter, flushing becomes impossible. This can usually be cured using a plumber’s snake.
  • A jammed up drain. In these instances, the bowl can overfill. Such obstacles are typically handled with plungers.
  • A broken float mechanism. When this device becomes too high, your tank fills with excess water, causing spillage. Solving this may require a simple adjustment. Otherwise, the entire component could need replacement.

An overflowing or otherwise clogged toilet can always be repaired, but your best option is to avoid the messy situation altogether.

Overflow Prevention
Flushing items other than toilet paper is one major cause of toilet overflow. Common culprits include paper towels, diapers, and feminine hygiene products. Post signage that reminds employees of proper disposal procedure. Excessive toilet paper can also trigger sewage catastrophe, so include wording that encourages multiple flushes. To reduce temptation, equip your bathrooms with ample wastebaskets. Additionally, consider stocking thinner toilet paper. While less comfortable, it will also save you money.
Blockages sometimes stem from compromised sewer lines, often caused by tree roots. When this happens, a plumber becomes necessary. Eliminating growths is expensive and time-intensive, so use an off-the-shelf solution to inhibit roots before they arise. Stoppages can also be caused by hard water, which creates difficult-to-remove calcifications. Regularly use water softeners to alleviate this issue. Low flush commodes can be problematic because they generate low water pressure. If clogging persists, you might need to install different toilets.
Easy, preventative measures can keep your company’s toilets running smoothly. Should a clogged toilet disable your restroom, however, hire a commercial cleaning team to get your facility looking “Like it never even happened.”