Recent Posts

The SERVPRO ERP: The Importance of the Emergency Ready Profile

9/26/2021 (Permalink)

SERVPRO van. An ERP is an excellent way to protect your business and your interests.

As a leader in restoration and disaster prevention, the professionals at SERVPRO have your business’s best interest at heart. One of the ways they are looking out for your business is through Emergency Ready Profiles. The creation of an emergency profile allows you to work with a qualified representative to develop a plan of action for when disaster strikes.

1. What Is It?

An Emergency Ready Profile is a file created for your business that contains an emergency plan of action. This profile allows you to minimize any prolonged business interruption by ensuring that SERVPRO is ready and prepared to help with a simple phone call.

2. How Can It Help?

The ERP helps provide you with a level of security that many do not have after experiencing a disaster. After assessing your facility, identifying a line of command, and establishing an emergency profile, you will know that when disaster strikes, a qualified professional has your back and knows just what to do and who to contact.

3. Does It Matter for Your Business?

The research doesn’t lie: After a disaster strikes, many businesses — about 50 percent — have to close down. Having an Emergency Ready Profile in place allows SERVPRO to take action immediately following a disaster. By taking fast action, you can limit business interruption, meaning that you can get back to doing what you do best as quickly as possible.

4. How Can You Get Started?

You can get started creating your emergency profile by contacting a SERVPRO representative in the Smith Springs, TN, area or logging onto the ERP app. Once you have initiated contact, a representative will reach out to find out the best time to schedule your facility’s free assessment.

An ERP is an excellent way to protect your business and your interests. You can call a local representative for help in creating your business's Emergency Ready Profile today.

Sewage Backup: Are You Covered?

9/19/2021 (Permalink)

Sewage system. Contact your local restoration team today to get started.

Most home insurance companies require homeowners to carry a rider policy if they hope for perils such as flood damage or fire damage to be covered. However, many companies offer an exception, and that is if the flooding or water damage is caused by a covered peril. In most instances, sewer backup is a covered peril.

What To Do When Your Toilet Backs Up

Not much is worse than dealing with a backed-up sewage line, yet, as a homeowner, you're bound to encounter a backup every once in a while. This is especially the case if you live in a flood plain, have large trees near your home or live in an older home with older plumbing. When your toilets back up and leave you with a disgusting mess, there are steps you can take to remedy the situation with as little pain and fanfare as possible.

• Remove spillage and wet vacuum the entire area.
• Disinfect all surfaces and mop up the floors.
• Disinfect plumbing fixtures and flush out the system.
• Remove and dispose of wet carpets and steam clean the ones that are salvageable.
• Perform a flood cut on damaged drywall.
• Clean up ductwork.

You should not attempt to clean up a sewer backup on your own. Ideally, you should call in the help of a professional Antioch, TN, water damage restoration team for safe and swift help.

How To File a Claim

There are certain steps you should take before beginning restoration efforts, during, and after a claim. Your documentation is key to making a full financial recovery. Take photos of the affected areas and the damage. Itemize property losses and take photos of damaged belongings as well. If necessary, have your cleanup crew contact your insurance company on your behalf to explain the damage in detail and what it will take to restore your home.

Dealing with a sewer backup can be a headache, but with the right team on your side, you can make it through the issue with as little pain and cost as possible. Contact your local restoration team today to get started.

5 Steps of the Mold Mitigation Process

9/14/2021 (Permalink)

Mold on wall. A black mold problem in your home is best handled by certified professionals who specialize in mold remediation.

It is not uncommon for a home that has sustained water damage to also develop black mold. If you discover mold in your home in Nashville, TN, you will likely need the services of mold remediation experts. These certified technicians take care of your mold problem and get your home back to normal, and they use the following five steps to do so.

1. Protection

Before they begin the mold cleanup process, technicians don protective gear to cover their eyes, nose, mouth, and skin. This keeps the increased number of spores in the air out of their airways and sensitive membranes.

2. Containment

To take control of the black mold problem, the specialists must make sure it doesn't contaminate other areas of the house. They restrict airflow from the damaged section and seal it off with thick plastic sheets.

3. Demolition

If mold has attacked a wall or other porous surface, the area will have to be replaced, but first, it must be torn out. Clearing out the parts that have mold damage is essential to fixing the problem.

4. Sanitation

The remaining structures must be sanitized before it's safe for family members and pets to reenter the home. Technicians may use anti-microbial chemicals to neutralize any germs that are present. They may also use gamma irradiation to sanitize documents or books.

5. Dehydration

This term is bad news when applied to a person, but when applied to a house, particularly one that has prior mold issues, it can be a godsend. A dry environment is less likely to be hospitable to mold.

A black mold problem in your home is best handled by certified professionals who specialize in mold remediation. They have the knowledge and the tools to work through the steps of the process efficiently. They can quickly assess the situation, answer any questions you have, and decrease the chances of mold growth returning.

The True Cost of Mold Damage and Remediation: What You Need To Know

8/30/2021 (Permalink)

Team member working in PPE. If you suspect that you have black mold in your home, or if a mold inspection reveals its presence, contact your local mold removal experts.

Mold damage is costly, and remediation efforts can run anywhere from $500 to $6,000. If the problem is extensive, the cost can soar into the tens of thousands of dollars price range. For this reason, it is imperative that you work with a Nashville, TN, mold removal expert as soon as you suspect or discover mildew growth in your home. The sooner you take action, the less damage you'll have to pay for.

Factors That Affect the Cost of Black Mold Removal

The cost of mold damage cleanup varies considerably and is dependent upon a number of factors. Some factors that may influence the cost of remediation include the following:

• The size of the area affected by the mildew
• Whether mold materials can be cleaned or need to be disposed of
• Whether mold has invaded your heating, ventilation and air conditioning systems
• Whether mold developed after a flood that may have been contaminated by waste or other hazardous materials
• Your geographical region

That said, you can control the cost by hiring a professional to remediate the problem as soon as possible.

The Cost Is Well Worth the End Result

Black mold is toxic to a home's health, and if you discover it in your home, mold removal is a necessity, not an option. Mold of any kind can wreak havoc on a home's structure and irreparably damage drywall, lumber, and other materials. If allowed to go untreated, mold can even impact a home's very foundation.

Depending on the extent of the growth and damage, mold remediation can take just a few days or require months of your time and even demolition. However, the effort and cost are well worth it, as it means that the toxic growth is out of your home and no longer impacting its health.

If you suspect that you have black mold in your home, or if a mold inspection reveals its presence, contact your local mold removal experts. Your swift attention to the matter is in the best interests of your home and loved ones.

Four Essential Steps To Follow When Making a Flood Damage Claim

8/8/2021 (Permalink)

Extracting water with a vacuum, wet carpet. Wet carpet due to a recent storm in Antioch, TN

What To Do If Your Home Is Damaged In a Flood

Tune in to the morning or evening news during certain times of the year, and you will likely see coverage related to flooding in some parts of the country. Now imagine if that flooding happened to your home or property in Antioch, TN. Would you know what to do to make a flood claim? Having a step-by-step plan can ease your angst.

1. Report Loss Immediately

Once you have checked your insurance policy to see if it covers flood damage, you should contact your insurance agent or carrier as soon as possible. Information that you will likely need to have on hand is a telephone number and/or email address where you can be reached, the property location and your policy number.

2. Document All Damage

Before removing any damaged items from your home, you should take pictures and videos of each item and make a detailed list to include dates of purchase, value of the items, model numbers and serial numbers. Receipts can be very helpful to have as well. Additionally, any structural damage, standing water and damaged vehicles should be photographed or videoed.

3. Make Minor Repairs

While waiting for an adjuster to assess the damage for your flood claim, you may need to address issues such as mold and wet carpet immediately. By having a professional manage the water damage and mold restoration process, your home can remain habitable while you go through the insurance claim process.

4. File Proof of Loss

After the adjuster inspects your property and home, he or she will more than likely provide you with a proof of loss document to complete, which is required by the National Flood Insurance Program (NFIP). Within 60 days of the flooding, this completed, signed to and sworn to proof-of-loss form, along with supporting documentation and the estimate provided by the adjuster, should be filed with your insurance company for review.

Take the time to learn what to do if your home is damaged in a flood. By following these four steps, you can prepare yourself beforehand on how to make a flood claim.

How To Recognize Mold and What To Do Next

7/26/2021 (Permalink)

Black mold spots on white wall Black mold damage in Smith Springs, TN.

What To Do If You Find Mold and How To Recognize It

In Smith Springs, TN, there are many hazards that a small business owner or landlord has to take into account when maintaining their buildings and places of work. One of these hazards is mold and the smelly mycotoxin that always accompanies it. When allowed to go unchecked, this hazard can potentially ruin the hard work that has gone into a building or grind the business conducted within to a halt. To help prevent this, here are a few steps for renters and maintenance workers on how to recognize and fix mold growth.

1. Use Your Eyes

Mold can easily be mistaken for dirt or dust if not thoroughly inspected. Depending on what fungus present, the mold could take on a variety of different shades and textures. However, mold may not have a visual presence.

2. Use Your Nose

Spores often incubate where small hidden leaks show up or where condensation builds as a result of a possibly broken air condition unit or something similar. When this happens, investigators can rely on their noses. Mold growth is often revealed by a variation of a musty odor.

However, it's important to take note of any new smells. This is due to the scent of mold changing based on the spore count and where it is in its life cycle. After all, the smell is formed by the mycotoxin released by mold eating and multiplying.

3. Fix the Problem

Once the mold has been found, whether it’s out in the open or recently excavated, it’s important to immediately focus on mold remediation. This is because mold spreads quickly, often manifesting within 48–72 hours. If it looks like the mold is relatively contained and has only covered a small surface area, it is possible to get it cleaned up. In this case, cleaners should use the proper equipment and maintain safety standards during the process.

When maintaining a building, it’s good to be perceptive. If the mold has spread, remember that it’s important to call in a professional cleaning service. Safety should always be a priority when dealing with mold and its mycotoxin.

Improve Dryer Efficiency and Reduce Fire Risk by Cleaning

7/26/2021 (Permalink)

Cleaning a dryer vent Proper dryer maintenance and cleaning protects your home from the danger of a lint fire.

Cleaning Your Dryer Will Increase Its Efficiency And Reduce The Risk Of A Fire.

If you notice your dryer is not functioning properly, you should act immediately. Your Hickory Hollow, TN home is at risk of fire when the dryer cannot properly redistribute heat. Proper dryer maintenance and cleaning protects your home from the danger of a lint fire.

Know the Symptoms of a Dryer Vent Clog

There are several telltale signs that you should clean and inspect your dryer:

  • Unusually long time for clothes to dry
  • Clothes much hotter than they used to
  • A burning smell
  • Lint spilling out of the hose

These warning signs mean you should immediately stop using the dryer and clean it. Running the dryer when it shows any of these signs could cause a dryer fire.

Remove Excess Lint From the Lint Trap

Depending on the model, you should be able to find a lint screen on the bottom, top or side of the dryer. The screen may come out fully but should not be forced out.

Once you have the screen out as far as it’ll go, lint can be cleaned up using your hands, a brush or vacuum. The lint needs to be fully removed from the sheet to prevent a potential lint fire. Before putting the screen back, it’s advised to vacuum out the empty lint trap area.

Check the Exhausts for Lint

After disconnecting the dryer and removing the exhaust hose from the wall, the hose should be checked for any lint. If there is lint, a lengthy cleaning brush tool from a vent cleaning kit should be snaked through and back to fish up any lint until no more comes out.

If there is an exterior vent in your home, it is good practice to regularly clean its screen of lint too.

Prepare for the Worst Regardless

Your home can be protected from a lint fire, but fire damage always needs a plan. A local fire restoration company can assist you with a fire and should be kept as an emergency contact. Thankfully, cleaning the dryer regularly saves you from fire damage to worry about.

Should All Plumbing Noises Be Investigated?

6/28/2021 (Permalink)

Air movers inside a home, plastic carpet placed on floor, drying equipment, drywall removal. Water damage to a home in Nashboro Village, TN.

Are Noisy Water Pipes Dangerous?

As a homeowner, you know that your Nashboro Village, TN, house can make some strange noises. You've noticed creaking and groaning in the middle of the night, but you don't know if these noises should be concerning to you. The truth is some noises could be precursors to other issues, such as a pipe break, damaged walls, or malfunctioning water heater. When you hear strange noises that could be coming from your piping, it may be best to call in a residential water damage professional. You can also use this quick guide to help you figure out if the noise you hear should be concerning to you.

Recurrent Sounds

If the noises coming from your walls are repeated frequently, it could be a sign of an upcoming pipe burst. Common sounds you may hear include:

  • Whistling
  • Knocking
  • Ticking

Whenever sounds are heard regularly, it may be a good idea to call in a plumber to have your pipes inspected. What type of issues do these common noises point to? Whistling is often associated with clogs, knocking is tied to pressure changes, and ticking is linked with heat-related expansion. Getting to the cause of the noise may help you fix a broken pipe before it bursts.

One-Time Sounds

If you hear a banging one time after you turn off a faucet quickly, it may not need to be investigated. Isolated noises coming from your pipes often aren't linked with a pipe break. Instead, these singularly occurring sounds are often associated with the settling of your house. Of course, it doesn't hurt to be safe. You can still call in a plumber or water damage expert to make sure the noises are not indicative of a bigger problem.

You may not think of your plumbing as being noisy, but sounds can emanate from this internal structure of your house. Some noises could point to an upcoming pipe break, so it may be a good idea to have a professional inspect the noises.

How to Handle Fire Damage and Water Damage to Your Home

6/28/2021 (Permalink)

The walls inside a home are burned, ceiling has collapsed, debris on the floor, chairs Fire damage to a property in Smith Springs, TN.

How Do I Deal With Fire and Water Damage In My Home?

If the unthinkable happens, and your home catches on fire, the first thing you want is for the fire department to do whatever is necessary to put out the fire. You don’t want it to spread, and you want as little fire damage as possible. However, once the fire is out, you have to worry about damage from the smoke as well as water damage to your walls, floors, electronics and many other belongings in the home. A firefighter will use a lot of water to put out a fire with his or her fire hose, so the cleanup effort can be massive. Fortunately, you have help in Smith Springs, TN, to get things under control.

1. The consequences of fire damage and water damage are nothing to take lightly. It’s obvious that the fire can destroy parts of your structure, but even the acidic soot from the fire can ruin your possessions and precious belongings. Because so much water comes from a firefighter’s fire hose, the water can completely ruin your carpet or hardwood floors as well. Walls and metals can become discolored and rusted, and many of your electronic devices will no longer be useful.

2. There are a few things you can do on your own to minimize the problems. If you act quickly and begin to thoroughly clean your floors and walls with soap, you may be able to salvage these areas to some degree. However, you won’t likely do as well as a professional would.

3. It’s best to get in touch with an expert in fire restoration. In Smith Springs, TN, you can hire experienced, skilled experts who have the know-how and tools to help remove the bad odors and salvage your belongings following a fire. Research carefully so you hire a company that has all the necessary training and certifications you want in a professional.

Fire damage and water damage from a fire hose can be extensive. When you hire the best companies to help restore your home, you can have peace of mind.

How Necessary Is Flood Insurance for My Business?

6/28/2021 (Permalink)

Flood insurance form on a table with a book. Flood insurance can be necessary for your business.

Like any natural disaster, a flood can become very problematic as a disruption to business operations. It’s imperative that it is handled efficiently, so business can continue as soon as possible. While considering the best process, you likely think of commercial insurance for floods. To know if commercial flood insurance is worth the cost for your Antioch, TN, business, you must first understand its scope.

What Does a Typical Flood Policy Cover?

Flood insurance covers any water damage that was nonexistent before the flood event. There are several flood events where losses are covered:

  • Overflowing bodies of water
  • Excessive or extended rainfall
  • Storm draining blockage
  • Broken dam
  • Broken levees
  • Storm surge
  • Melting snow

If the damage is due to a pipe burst or precipitation overfilling gutters, the flood policy is not necessary. Those events are covered by regular commercial insurance if negligence cannot be determined.

Is Flood Coverage Standard in Business Insurance?

Flood damage is not traditionally rolled into a baseline package. The federal government offers coverage through the Nation Flood Insurance Program, known by its abbreviation of NFIP. NFIP is offered by FEMA alongside private options in the market.

There is a caveat to the necessity of flood insurance. Any business mortgaged by a federal lender in an area with a major flood risk is mandated to buy flood insurance. Outside of flood-prone areas, it is not required.

How Do I Remedy Flood Damage Once Insurance Takes Effect?

A local commercial storm recovery company will send out experts to evaluate and create a plan to repair the damage. If you have flood insurance, the policy provider will work with connected partners to fix up your business from the storm damage.

Even if you don’t have an appropriate commercial insurance policy, you can contact a restoration company for estimates of repair costs. Depending on the area, it may be more economical to keep a flood policy rather than wait for a costly disaster to hit your business. Checking the flood risk and prices in the area gives you a cost-benefit analysis to determine if it’s appropriate for your business.